As soon as you learn of the loss, get in touch; it is never too late to offer concern and support.

Silence is OK. There is comfort in quiet company.

Instead of clichés that might minimize the loss, simply say "I'm sorry" or "How can I help." It is helpful to talk openly about the loss.

Be accepting of your friend's feelings, whatever they may be.

Try not to be upset or uncomfortable if your friend cries. Remember that tears can be healing.

Don't be afraid to offer a hug to your friend.

Try to plan activities you can do together. If one offer is declined, don't be hurt and don't give up.

Be patient; grief is an individual process and resolution comes at different times for different people.

Remember your friend on special days such as birthdays and holidays, as well as the anniversary date of the loss, times when the loss will be more acutely felt.